I don't normally blog about my workplace, but I'd like to share an experience that I had today.

This afternoon I spent four hours on the reference desk, and during that time I encountered what is often referred to in library circles as a "nutter".

Happily, not in person. My workplace is a special library, and is something of a closed shop to the general public. But we do have a phone number, and sometimes take questions from members of the public, as long as they are relatively easy and quick ...
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